Support

Contact NEXORA

Product questions, order support, enterprise procurement and supplier inquiries.

NEXORA Electronics

NEXORA Electronics is the trading brand of ARWY General Trading Limited.

Registered address:
Unit 2904-05, 29/F
Universal Trade Centre
3 Arbuthnot Road
Central
Hong Kong

Customer support:
Contact@nexoragtos.com
+852 7076 5456

Customer support

Send your question and include an order number when applicable.

Email supportsupport@nexoragtos.com OperationsHong Kong SAR

Before you write

Most order and delivery questions are answered here.

How quickly do you reply?

Messages are answered in the order received during Hong Kong business hours. Include your order number so we can respond in one reply.

Where do I track an order?

Tracking details are emailed when an order ships. You can also view order status in your account.

How do I start a return or warranty claim?

Use the request form on the returns or warranty page so the request reaches the right queue.

Do you handle business and reseller inquiries here?

Use enterprise procurement or the reseller program page for commercial requests.