Operational support for orders, products and approved business enquiries.
Order support
Use published Shopify order and tracking tools where available. If you contact support, include your order reference and the email address used at checkout. Do not send full payment card details, passwords or one-time codes.
Product support
For compatibility, setup or product questions, use the published product specifications and contact NEXORA if additional clarification is required.
Business support
Review the published enterprise, request-a-quote and reseller pages for business enquiries. Commercial arrangements depend on scope and approval.
Service availability
Repair, diagnostics or other services are displayed only when a corresponding service page is published and available.